Delivery & returns
Get ready for your next adventure with Snowfall Summits. We make getting your premium hiking clothing simple, and returning it even easier. Explore our policies below.
Your adventure, delivered
We know you're eager to hit the trails. Here’s what you need to know about getting your Snowfall Summits gear delivered and how we handle returns.
What's the delivery cost and how long will it take?
All orders have a flat delivery fee of £7.50. We aim to have your hiking essentials at your door within 7 days, so you won't be waiting long to explore.
How do i return or exchange an item?
Need a different size or changed your mind? Simply drop us an email at [[email]] and our team will guide you through our straightforward refund or exchange process. We're here to help.
What's your return window and policy for faulty items?
We offer a 14-day return policy from your purchase date. For any faulty items, please contact us immediately, and we'll ensure it's resolved quickly and efficiently. Your satisfaction is key.
Explore with confidence
At Snowfall Summits, we’re committed to quality gear and a hassle-free experience. Shop our collection knowing your delivery and returns are covered.